July 24, 2002
Rackspace is trying to screw
Rackspace is trying to screw me out of my money right now. I signed up for a linux box in their facilities for a hefty monthly fee to consolidate my ISP accounts and host some friends. During sign up I mentioned I was there because a friend (actually two) had raved about it. They said, "We have a referral program - $500 for each of you if you're above a certain monthly fee, otherwise $250 for each of you." It would have been $250 in my case. It went into my decision to subscribe.So I signed up, confirmed how to do it, told my friend about it, who called them to say my name and mention the referral. I confirmed with my sales associate that it was in process.
Today they told me that my friend is actually signed up through a different "solutions program" (whatever that means) and that in those cases, I get no referral bonus - he still gets some, but not as much.
Any ideas on how to threaten them to get my money?
Posted by Curt at July 24, 2002 12:53 PM